Booking Confirmation & Terms and Conditions

This Booking Confirmation form is to completed only after you and I have discussed how I can help you and you have signed the Standard Freelance Editing Agreement that lays out the tasks to be completed for your project. If you have not been in contact with me yet, please go to my Contact Me or Request a Quote page first.

Please ensure that you read and understand these terms and conditions before submitting the Booking Confirmation Form. If you have any questions or concerns, please feel free to contact me so I can provide clarity and reassurance.

The following terms and conditions are provided so that you and I both have an upfront and honest understanding of what is involved in the process of working together in a two-way, respectful, relationship.

I respect all my clients equally. Every client receives my full attention during the time I dedicate to them. Nobody can expect to be prioritised to the detriment of anyone else. I do this because nobody would like it if I prioritised someone else over them and their project.

These terms and conditions, if agreed and accepted by you (the Client), will create a binding and legally enforceable contract between you (the Client) and me (Jenni Wade), whether you are acting as yourself as an individual, or as an authorised representative on behalf of another writer, author, publisher or company. Therefore, please read these terms and conditions carefully before agreeing.

These terms and conditions apply to any work done on behalf of the Client (you) by me (Jenni Wade, editor & proofreader).

  • I will provide editing/proofreading services as agreed upon (in writing) by myself and the Client.
  • The Client is under no obligation to offer me work; neither am I under any obligation to accept work offered by the Client.
  • The work will be carried out unsupervised at such times and places as determined by me, using my equipment.
  • The work will be carried out by me only. I will not subcontract editing/proofreading projects, or parts of projects, to third parties.
  • I confirm that I am self-employed, am responsible for my income tax and superannuation contributions and will not claim any benefits granted to the Client’s employees (if any).
  • The contract of service requires that the Client and I both acknowledge, in writing, that we have read, understood and agreed to these terms and conditions.
  • By agreeing to these terms and conditions you acknowledge that you have obtained all rights and permissions to publish materials to be used in the project and agree to indemnify, hold harmless and defend Jenni Wade from all copyright and permission infringement action. The book material you bring to me must not be a public domain work (unless you are the original author).
  • I am not responsible, and will not be held responsible, for delays caused by emergencies (personal or other), illness or ‘acts of God’.
  • The Client will not get a guarantee of book sales, as this is ultimately up to each individual author and the effort they put into their own promotions. I simply offer professional assistance in your writing and publishing endeavours.
  • With the Client’s permission, the editorial credit line shall read ‘Jenni Wade, Editor’. It will appear on the copyright page.
  • If I have made a substantial contribution to the copyediting/proofreading/project management of the work, I will be entitled to receive one free copy of the work if I request one.
  • I may use the Client’s name in my promotional material. Including a picture of the front cover of the novel (if applicable) for my portfolio, and a recommendation/testimonial from the Client for my website and Facebook business page. (Please see the Confidentiality clause)

Project Terms
Before commencement of the editing/proofreading work, you and I will agree, in writing, to the terms of the project in a Standard Freelance Editorial Agreement (SFEA):

  • the effective start date of your project agreement is the date on which your project has been scheduled to start, after deposit/full payment (whichever is required) has been cleared into my business account. If there is a delay in payment clearing, the project start date will also be delayed, which may mean that the project needs to be rescheduled due to commitments to other client projects. It is the Client’s responsibility to make sure that payment has cleared one week before the project start date to ensure that their project can go ahead as scheduled
  • the date by which the material will be delivered by the Client to me
  • the medium in which the editing/proofreading service will be carried out (e.g. in Microsoft Word)
  • how the material will be annotated (e.g. Track Changes in Word)
  • the length of time required to complete the project, as advised by me
  • the editorial stages that require follow-up by the Client, the required turnaround times and the dates I require the Client’s responses by
  • the time required to implement the Client’s responses regarding queries
  • a fee for the project, based on a quotation supplied by me, in writing, following my evaluation of the material to be edited/proofread and the time frame required to complete the job
  • any expenses (e.g. postage) that the Client will bear in addition to the costs of the editing/proofreading
  • the latest date by which the completed project will be returned, following my advice to the Client

Please note that if, on receipt of the project to be worked on (or at an early stage), it becomes apparent that significantly more work is required than had been anticipated in the preliminary discussion/brief and from assessing the sample supplied, I may renegotiate the fee and/or the deadline, or decline to carry out the work.

Booking confirmation form

  • The booking confirmation form is an agreement to the contract of services between me and the Client.

Booking fee and deposit
I request a non-refundable $250 booking fee from most clients which will be included in the deposit payment. The Client needs to have returned the signed/completed Standard Freelance Editing Agreement (SFEA) before submitting the booking confirmation form at the bottom of this page. Once I have received the completed SFEA. and the Client has submitted the booking confirmation form, I will issue the invoice for the deposit payment.

  • By filling in the booking confirmation form, the Client agrees to secure my editing/proofreading services for a specific and mutually agreed upon project, at a specific and mutually agreed time.
  • By filling in the booking confirmation form, the Client confirms that they have read and agreed to the terms and conditions herein. From thereon, the terms of the cancellation policy (see below) apply.
  • The booking fee will be deducted from the final invoice issued when the editing/proofreading work is complete.
  • The booking is considered confirmed once the booking fee has been paid by the Client and received by me.
  • The booking fee should be paid within 5 business days of receiving the Booking Fee Invoice from me, and payment cleared no later than the date specified in the SFEA, to secure the slot in my schedule, unless otherwise agreed in writing.


  • A quotation for fees is supplied after an evaluation of the manuscript sample/proofs and a discussion with the Client as to what is required.
  • The Client will pay me an agreed flat fee for the job, according to the Standard Freelance Editorial Agreement.
  • Once the Client and I have agreed on the full fee, it is non-negotiable unless the Client extends the word count of the job or requests additional services. In this case, a revised quotation and job-completion date will be negotiated.
  • For small projects, payment upfront may be required.
  • For larger projects, I may require or negotiate regular progress payments. Invoicing is either in stages (after two chapters have been completed for example) or it may be fortnightly, at the middle and end of each month.
  • Upon receipt of the final draft from me, the Client will have 14 days to reply with any questions, comments and suggestions regarding my edit (unless otherwise agreed in advance). If I have not heard from the Client within that time, I will assume that the Client is happy with the work I have completed. Included with the final draft, the Client will also be issued with a final invoice. Payment terms are strictly 7 days. The reason for these strict terms is that I deserve to know when I will be paid for work completed and to be able to freely move onto my next project.
  • Once the final invoice has been paid, I will assume that you are satisfied with the work I have completed. If there are any comments, suggestions or questions received after this time regarding the same project, there may be additional costs.
  • Invoice payment terms are strictly 7 days, clearly stated on all quotes and invoices. If payment is not made within 10 days of the invoice being issued, an initial $25 re-billing fee will be added. Invoices unpaid after 30 days will incur a fixed charge of $50, $100 or $500 depending on the size of the invoice (under $1,000, under $10,000, and higher). If unpaid at 3 months from the original due date, debt collection will be initiated.
  • Payments can be made by Cash, PayPal, Money Order, Bank Cheque or Direct Deposit only.
  • I do not issue statements, so please pay on invoice.


I am not currently registered to collect GST. Because some of my work is contract-based, the effective GST collection threshold is relatively high. At the moment, I find it mutually convenient not to be registered, but this may change as contracts change.

Cancellation policy

Cancellation of services must be submitted in writing via email. Phone calls, voice/chat messages and/or standard post/letters will not be acknowledged as a formal cancellation. Upon receipt, I will cancel the project and immediately discontinue services.

  • If the Client notifies me that the project will be cancelled more than 30 days before the project start date, but after paying the deposit, the deposit, including the booking fee will be refunded.
  • Cancellation before project commencement: In the unlikely case that the Client notifies me that the project will be cancelled 30 days or less before the editing/proofreading project is due to commence, but after making a booking and agreeing to the terms and conditions of service herein, the booking fee of $250 will NOT be refunded.
  • Cancellation during the project: In the unlikely case that the Client cancels the work during the editing/proofreading project, I reserve the right to invoice for all work completed up to the time I receive the emailed cancellation request (less the booking fee) to be paid within 7 days. Once payment has been received, the manuscript will be returned to the Client.
  • Both the Client and I have the right to terminate a contract for services at any time if there is a serious breach of its terms.
  • If I am touched by extraordinary or difficult circumstances that cause cancellation (e.g. bereavement, illness), I will contact the Client in writing at the earliest opportunity and do my best to renegotiate the time frame of the project or try to find an alternative supplier of editing/proofreading services that the Client is happy with. If the project has not started, the deposit, including the booking fee, will be refunded. If the project has already begun, I will be paid for all work done up to the date of cancellation or the booking fee, whichever is greater.

Confidentiality/Privacy Policy

  • The nature and content of the work will be kept confidential and not made known to anyone other than the Client without prior written permission.
  • I will not, under any circumstances, upload the Client’s files to external websites or distribute them to third parties unless specifically authorised to do so, in writing, by the Client. I do, however, use the cloud storage system OneDrive.
  • All client information and materials are considered confidential and only for use by Jenni Wade to provide a quote or complete a project. Your information is never given out or shared with any 3rd party, unless otherwise requested by you, the Client, in writing. Or required by law.


  • All content delivered to me by the Client for the editing/proofreading project is owned by the Client.
  • Following payment of my invoice, any content created by me as part of the editing/proofreading process will become the copyright of the Client unless otherwise agreed.
  • Australia enjoys strong intellectual property (IP) laws and moral rights obligations, which means I automatically own shared copyright in content created by me as part of the editing/proofreading process until it is paid for (at which point the Client then owns the IP) or unless otherwise agreed.
  • While I will make every effort to bring questionable material to the Client’s attention, the Client agrees to indemnify, hold harmless and defend Jenni Wade from all legal, copyright, personal and permission infringement actions from the Client’s actions or actions of 3rd Parties, during or after the execution of this project agreement.

Editing and Proofreading Quality Assurance

  • I promise to provide the best possible service to the best of my ability and cannot guarantee that the written documents are ‘perfect’ or ‘without error’, particularly when I’m working on a file that hasn’t been through previous rounds of extensive professional editorial revision. I am only human. However, I do guarantee that I will re-edit, at no extra cost, the Client’s original document according to their original instructions should the Client locate and specify any errors or omissions after the initial editing services. The depth of editing and/or proofreading provided will vary based upon the level of services contracted and the magnitude of instructions provided by the Client when placing their original request. This does not include any additional editing, proofreading, changes, additions or alterations made by the author/client after delivery of services. (That would create a new document and require a new editing/proofreading project to be ordered.)
  • You agree to resolve any questions, concerns or disputes regarding the quality of the completed services by formally submitting a written request for a re-edit within 7 days of your receipt of the project. This request for a re-edit must specifically outline all questions, concerns and/or possible editorial errors or omissions so that I may clearly address, respond and/or correct the areas of concern as quickly and professionally as possible.

Applicable Laws
This agreement is subject to the laws of Australia, and both the Client and I agree to submit to the jurisdiction of the Australian courts.

  • You, the client, agree to not create a false identity or impersonate another to mislead others as to your identity, including, but not limited to, providing misleading information to any feedback system employed by Jenni Wade.
  • Jenni Wade is not liable for incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including loss of revenues or profits, loss of business or reputation, or loss of data, in any way related to this service. Jenni Wade is not responsible for any claim, loss, or injury based on errors or any other inaccuracies appearing on my site or in my clients’ written documents, including without limitation as a result of any breach of the terms and conditions of this agreement.


  • I (Jenni Wade) will not take responsibility for any fees or charges to the Client from third parties or companies the Client communicates with or deals with to publish the Client’s book products and materials.
  • You agree not to transmit, email or upload any material that contains viruses, Trojan horses, worms, or any other damaging or harmful software programs.
  • If after I have completed the project, you decide, for whatever reason, that you will no longer be moving forward with your project, you are still required by law to pay the final invoice by its due date. The reason for this is that I have provided you with a service. Your ‘change of heart’ or change in circumstances does not change this fact.
  • I reserve the right to modify, delete or change any of the terms and conditions contained as part of this agreement, at any time without notice. If your project is proceeding at the time of change you will be notified of the change in the terms and conditions via email.

Booking Confirmation Form

The following contract agreement is for use only by clients who have already discussed their project requirements and agreed to a booking date and fee with me. If you wish to have an initial conversation with me about a project, please refer to my Contact Me page.

Please click on the checkboxes below.

Once you have filled in and submitted your Booking Confirmation Form, you can now register any style preferences you would like me to adhere to while undertaking your project. Click HERE to go to the Author’s Style Preferences.